We are so proud of our community in Darlington and how helpful everyone has been in supporting the residents of our town.

Since its launch, the Facebook group Coronavirus Support for Vulnerable Darlington has grown substantially.

While members of the group have been kind and respectful of others, we advise all the users of our platform to be constantly vigilant and careful when dealing directly with anyone on Facebook or online.

As this is a public Facebook group, anyone can become a member as there is no vetting process to join the Facebook group.  Therefore, you must undertake your own vetting and checking process before sharing with strangers online your personal details and sensitive information.

By using our platform, you agree that we, any of our members, volunteers or agents, will not be liable for any potential losses that might arise as a result of your use of our platform, Facebook group or website.


We only use cookies that are essential to enable you to use the full functionality of this website. We do this by placing a small text file on your device / computer hard drive. These cookies will be saved for specific time periods and expire when the browsing session ends. Your web browser should provide you with the controls to manage and delete cookies from your device.


The policy: This privacy policy notice is served by Kimberley Scott, 54 Thirlmere Road, Darlington DL1 4BJ under the website; darlingtonsupport.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.


- "I", "our", "us", or "we" refer to Darlington Support.
- "you", "the user" refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner's Office.
- Cookies mean small files stored on a users computer or device.

Key principles of GDPR

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent
Our purpose for processing, why it is necessary and how we process your information is: To use for the purposes of supporting our community.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: Data will only be shared within the group where necessary.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

- the right to be informed;

- the right of access;

- the right to rectification;

- the right to erasure;

- the right to restrict processing;

- the right to data portability;

- the right to object; and

- the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

© Darlington Support UK | Terms | Team